TERMS & CONDITIONS

This website is owned and operated by 2Be Plastic Free. These Terms set forth the terms and conditions under which you may use our website and services as offered by us. This website offers visitors products and services based around plastic free, vegan or eco friendly alternatives  By accessing or using the website of our service, you approve that you have read, understood, and agree to be bound by these Terms.

WHO CAN USE OUR WEBSITE AND WHAT ARE THE REQUIREMENTS TO CREATE AN ACCOUNT

 

In order to use our website and/or receive our services, you must be at least 18 years of age, or of the legal age of majority in your jurisdiction, and possess the legal authority, right and freedom to enter into these Terms as a binding agreement. You are not allowed to use this website and/or receive services if doing so is prohibited in your country or under any law or regulation applicable to you. 

COMMERCIAL TERMS OFFER TO CUSTOMERS

When buying an item, you agree that: (i) you are responsible for reading the full item listing before making a commitment to buy it: (ii) you enter into a legally binding contract to purchase an item when you commit to buy an item and you complete the check-out payment process.

The prices we charge for using our services / for our products are listed on the website. We reserve the right to change our prices for products displayed at any time, and to correct pricing errors that may inadvertently occur. Additional information about pricing and sales tax is available on the payments page.

“The fee for the services and any other charges you may incur in connection with your use of the service, such as taxes and possible transaction fees, will be charged on a monthly basis to your payment method.

REFUND & RETURNS POLICY

Upon the unlikely circumstances that you are not happy with your order or wish to return your order, you can do so within14 days of your purchase date for a full refund. Any of our items (excluding food, underwear or refill products) can be returned to us as long as the products are un-open, in the original packaging and of re-sellable standard. Please ensure that you include your original receipt/delivery note when returning your products. 

2Be Plastic Free do not accept any responsibility for loss or damage of goods returned in this way until they are received to our below address. We strongly recommend that returns are sent by signed for delivery and advise you keep proof of postage. It will be your responsibility to ensure the goods are secure and safe and 2Be Plastic Free will not provide any packaging for the returns of goods. 

Please send you returns securely via recorded delivery service to; 

2Be Plastic Free, 5 Woodfield Road, Earlsdon, Coventry, CV5 6AJ 

We always aim to process refunds within 1-2 days of recieving the goods. Refunds will be processed using the same method of payment that was made to place the original order. 

Refunds will be made to faulty items, or items that were sent incorrectly as long as they are returned to us within 14 days.In the event that the incorrect item has been sent or a product is faulty, we will refund the delivery charge if applicable. 

In the event that the items delivered were in good condition but you wish to return them for any reason of your own, we will refund the value of the goods excluding any delivery/carriage charge upon the receipt of the goods to the above address. 

CANCELLATION OF ORDER

2Be Plastic Free have the right to cancel any orders or subscriptions if we do not have sufficient stock to fulfil your order or if we are unable to provide a means of delivery to your area. We also have the right to cancel an order if we have incorrectly priced an item on our website or one of our suppliers have provided us with the wrong price on their information packs when we ordered the goods. 

ERROS ON OUR WEBSITE

From time to time we accept that there can be some errors on our website. At 2Be Plastic Free we always try to ensure that the information we put on our website is correct and up to date. Ingredients, product details & specifications are listed is that at the time of uploading the products or services onto our website. In the unlikely event you spot a mistake on our website, please contact us on beplasticfree@outlook.com